Credit Card Statement

All sales transactions are processed by ASC. A charge on your credit card will appear as ASC

Tax

Sales tax will be added to any products if delivery and possession takes place inside a state requiring taxation.

Pricing

Prices are subject to change without previous notice. The web site is updated as soon as possible when a price changes.

Software Return Policy

Software ordered may be returned within 30-days of the date of purchase for a refund provided a Return Merchandise Authorization or (RMA) number has been issued. Your RMA number must be enclosed within the packaging before shipping your product. NO returns of any type will be accepted without an RMA number.

To obtain an RMA number, complete the Return Merchandise Authorization Form request and follow the instructions for returning the software.

Once your item is received, a credit will be issued back to the credit card used to purchase the product. The credit card will be credited for the purchase price of the product returned (excluding shipping and handling charges, which are non-refundable).

Returns may take 4 to 8 weeks to process.

Return Authorizations are valid for 30-days from the date of purchase. Any package returned without a return authorization number will be granted store credit ONLY. Original shipping charges are the responsibility of the customer and are non-refundable.

We strongly recommend you fully insure your return shipment in case it is lost or damaged and utilize registered US Mail or ask for delivery confirmation in order to provide you with proof of delivery for your protection.

All products returned MUST: contain ALL original materials, contain all manuals, and other accessories and documentation provided. All items must be returned in re-sellable condition, or will be subject to a 25 percent damage fee.

We reserve the right to deny the return of any product.

These return policies are industry standard for all software and media products due to piracy issues.

Privacy Policy

ASC is committed to protecting your right to privacy. We collect information about our customers to enable us to process orders, improve our site, and provide better services. We do not sell your information to other marketers! Never have, never will.

To process and ship your order, we need your name, phone number, billing address, shipping address, and e-mail address. This information is stored on a secure server to allow us to process orders. On occasion, we may notify our customers about specials.

Shipping

Most orders received before 2:00pm (PST) will be sent the same day. We ship by UPS ground which usually takes 2-4 days to deliver. We charge a flat-rate of $7.95 for shipping.

Please do not hesitate to send us an e-mail (info@amesec.com) if you have questions, comments or if you come across something that would contribute to this section.